the beginning, was with me the only surprise on the calculation of profit and loss from trading with the CFD Flatex. After correspondence with the support is more of a surprise to me that it Flatex even exists.
help you understand what I mean, I publish here extracts the e-mail traffic with the Flatex Support:
Email # 1:
Subject bug report
a cheerful good morning!
you must unfortunately report an error in the CFD platform.
...
-
The calculation in the P & L Tool does not work still (which had already complained a few weeks). It is still not the actual purchase price on the profit / loss calculation used. Since the current situation is simply embarrassing, I would recommend you disable this feature or to repair ...
reply to e-mail 1:
Dear Mr. XXX,
Thank you very much for your suggestions and would like to address the 2 points.
-
The P & L history is calculated correctly, please give us the "mistake" to describe in detail, with possible screen shot. Thus we have the opportunity to check this.
Email # 2:
Ok!
as Annex 4 pictures of it one can see the
a) the P & L Tool wrong are effectively buying rate = 3808.31 (not 3825) in the fall instead of 600 Eur profits are only;) 466.50 Eur profit
reply to e-mail 2:
Hello Mr XXX,
you have held the position overnight?
If so, there is the closing price the previous day taken as a new buying rate as the previous day was already charged at the closing price.
If you buy or sell several times in succession, there is a mixed course is taken as the buying rate.
Please state your customer ID number or demonstration, beginning with "flatexD000 ...". These appear in the program at the lower The screen where your capital will be displayed.
The program expects all P & L correctly and also to all the stops / limits as soon as the courses were designed to achieve.
Email # 3:
Oh people ....
to your questions:
- Yes, position is held overnight, also visible using the Screenshot's are marked with the date and time.
- This is the closing price, I am well aware of. BUT then that must be seen in the P & L Tool also be!. What is the tool otherwise be good, if not all postings will appear there?
definition P & L (Source Wikipedia http://de.wikipedia.org/wiki/Gewinn-_und_Verlustrechnung): ... It provides income and expenses of a certain period of time, especially of a financial year is, and thus has the way the amount and sources of corporate success from. Preponderance of the income, the income is a profit, otherwise einVerlust ....
- your statement:
"The program calculates all the income statement correctly and also to all the stops / limits run when the rates were achieved that. "
Not true! Sorry, you really want anything bad, but just wanted to help, I, for my part can handle these errors. Even if you disturb me.
related to answer to No. 3
There are all bookings to see. The unrealized profit and loss account are, consequently, in the movements of "daily settlement unrealized profit and loss".
The profit is only then any gain when you close the position itself must. Before this not at all appear in the income statement.
you pay it no withholding tax on the unrealized profit and loss account.
This is legally and otherwise legally represented.
We criticism / suggestion willing to take note and are also very grateful to you for it.
your present suggestions we can change, however, since this is the P & L can not be realized otherwise.
-> end of the email traffic <-
Am I too limited, or sitting in Support of the Commercial Flatex only children have never been in a Were professional, let have traded on the stock market itself?
What is offered a P & L tool if not the actual profit / loss you can?
The addressed function account activity "is also such a Flatex an egg. Everything there is super nice list man can even select the date range (ohhh!) BUT neither see nor totals are different types of account movement selectable. Under the slogan containing either all or only a Kontobewegungsart. What is this?
Well, for me, the issue thus completed and my thoughts Flatex everyone can think ...
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